Customer care Representative- Check ‘n Go/Allied Cash Loan


Customer care Representative- Check ‘n Go/Allied Cash Loan

Would you enjoy supplying service that is excellent building enduring consumer relationships? Do you want to go beyond conventional jobs that are retail begin to build your job? Are you experiencing curiosity about being part of A financial that is industry-leading services? Do you want to help make your following move? In that case, you want to speak with you!

Summary of Part and Key Accountabilities:

Our Customer Service Associates have reached the center of that which we do at Check ‘Go and Allied advance loan, both part of the Axcess Financial group of businesses. Every day in urban centers and towns in the united states, these are generally greeting clients, processing applications, responding to inquiries about services and products, advertising new services, and much more — all because of the aim of delighting our respected clients. We offer cash solutions for genuine people and attempt to function as the very first option for everyday economic solutions. We people consider building relationships to make certain consumer requirements are now being offered utilising the most useful products we could provide.

Essential Duties:

  • Relationship management: place our clients during the center of every thing we do. Exemplify our Product product product Sales tradition. Serve and educate clients in the item profile. Escalate problems into the shop Manager, DDO, and Corporate Office if not able to resolve the problem straight utilizing the consumer.
  • Cash control: Handle and count currency, money, and coins to incorporate building a money cabinet, counting money deposits, moving cash from safe safe to cash cabinet as well as other money maneuvering needs. In charge of bank deposits or bank pick-ups. Balance specific batch receipts with shop sales reports at end of time and help with resolving over/shorts as required.
  • Loan processing: Perform necessary client verifications to validate information presented. Accurately process loans and deals per business policy.
  • Conformity: accountable for conformity with company/State policy and procedures including Federal legislation where relevant.
  • Inbound/Outbound calls: response phone inquiries in reaction to basic questions, client applications, demands or other problems. Destination outgoing client courtesy and collection phone telephone telephone calls relative to federal laws and shop running procedures.
  • Brand Ambassador: improve the Check ‘n get brand name skillfully and make sure shop appearance ( external and internal) is maintained to business requirements. Help in the execution of most Company marketing plans and programs, ensuring exact and prompt set-up, exceptional execution and within founded due dates.

Minimal Education and Enjoy Involved:

  • 2 yrs past product sales and customer support experience chosen.
  • 2 yrs cash management experience chosen.
  • Should have personal dependable transport in conformity with posted policy and procedure. This could NOT add public transport, transportation from family members or buddies. Must keep a valid license and Automobile that is valid Insurance used by the company.

Real Needs:

  • Retail/Office environment
  • Money Managing
  • Extensive watching of computer displays
  • Needs to be in a position to lift as much as 50lbs. with or without reasonable accommodation

Travel / Attendance:

  • Should be in a position to go to all shops inside the assigned region
  • Might be expected to journey to neighboring districts
  • May need instantly travel

Additional Eligibility Skills:

  • Demonstrated capability to interface with brand new and current customers and keep effective relationships.
  • Verified experience conversations that are navigating dissatisfied consumers.
  • Demonstrated success in high amount environment that is retail.
  • Successful capacity to multitask projects that are various contending priorities, manage time effortlessly and remain arranged.
  • Demonstrated capability to work separately in a autonomous environment with restricted guidance.

Why Select Axcess Financial and Always Check ‘N Go/Allied Advance Loan:

  • Axcess to chance: Our company is a business frontrunner with vast opportunities to discover, develop and develop your job at places throughout the US.
  • Axcess to Impact: engage in a group of specific peers definitely impacting consumer’s lives everyday through outstanding solution and enduring relationships.
  • Axcess to Life: Join a supportive company that wants you to definitely really enjoy yourself — outside and inside of work.

Furthermore, you can expect: competitive compensation (base pay + incentives) and advantage programs ( e.g., medical dental, life insurance policies), a nice premium time off system, 401k retirement plan, tuition reimbursement, as well as a work environment that is engaging.

About Axcess Financial:

Our company is an independently held business headquartered Cincinnati, Ohio whom provides revolutionary credit solutions that empower clients to undertake their individual funds whenever, where and just how they desire. It is our objective to obtain individuals the cash they want whenever they want it. We make certain we achieve this in a real means that is accountable and of their means.

Dedication to Diversity:

Axcess is invested in employing and retaining a workforce that is diverse. We have been proud to be the same Opportunity/Affirmative Action-Employer, making choices without reference to battle, color, faith, sex, gender identity or phrase, intimate orientation, nationwide origin, genetics, disability status, age, marital status, protected veteran status or other class that is protected.

This publishing is supposed to explain the nature that is general of work likely to be done and it is maybe perhaps not a thorough directory of all duties, duties and abilities necessary for the career.

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